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Terms & Conditions

Effective Date: 12/26/2024

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Welcome to Lumira (the "Website" or "Platform"). By accessing and using this Website, you agree to comply with and be bound by the following Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not use the Platform.

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1. Use of the Platform

  • Lumira provides personalized tools, resources, and support designed to assist individuals in their mental wellness journey. You may use the Platform solely for personal, non-commercial purposes. You agree not to misuse or disrupt the Platform or its services in any manner.

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2. User Accounts

  • To access certain features, you may need to create an account. When creating your account, you must provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

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3. Mental Health Resources

  • Lumira offers a range of mental health resources, such as guided exercises and real-time tools. These resources are digital, not physical. These resources are designed to support your mental wellness but do not replace professional medical care or treatment. Always consult a licensed mental health professional for any mental health concerns or emergencies.

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4. Payment and No Refunds Policy

  • All transactions made through the Platform are final. Once a payment is processed for any service, product, or subscription, it is non-refundable under any circumstances.

  • By subscribing to any paid service, you agree to the pricing and billing terms as provided at the time of purchase. Subscription fees are charged in advance and are non-refundable.

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5. Health Disclaimer

  • Lumira provides mental health tools and resources for informational purposes only. The Platform is not intended to provide medical or therapeutic advice. Always seek the advice of a qualified healthcare professional regarding any mental health concerns you may have.

  • If you are in crisis or need immediate help, please contact a mental health professional or call emergency services.

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6. User Conduct

  • You agree not to engage in any conduct that is harmful, disruptive, unlawful, or infringes on the rights of others.

  • You are prohibited from uploading or sharing any content that is offensive, discriminatory, abusive, or harmful to others.​

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7. Intellectual Property

  • The content on the Platform, including but not limited to text, images, videos, logos, and software, is the intellectual property of Lumira and is protected by copyright and other applicable laws. You are granted a limited, non-exclusive, and revocable license to use the content for personal use only.

  • You may not reproduce, modify, distribute, or otherwise exploit any part of the Platform’s content without the express written consent of Lumira.

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8. Limitation of Liability

  • Lumira, its affiliates, and its partners are not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Platform, including, without limitation, damages related to your mental health or well-being.

  • The Platform is provided "as is" and "as available" without any warranties or guarantees, either express or implied, including but not limited to the accuracy, reliability, or availability of the Platform and its content.

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9. Age Requirement

  • By using this Platform, you confirm that you are of legal age in your jurisdiction to enter into a binding contract or, at a minimum, 18 years old. If you are not of legal age or at least 18 years old, you are not permitted to use this Platform.

  • Lumira is not intended for use by minors. If we discover that a user under the legal age has created an account, we reserve the right to terminate the account immediately.

  • Parents or guardians are responsible for monitoring and supervising the use of the Platform by minors in their care. Lumira disclaims any responsibility for unauthorized use of the Platform by individuals who do not meet the age requirements.

 

10. Indemnification

  • You agree to indemnify and hold harmless Lumira and its affiliates, directors, officers, employees, agents, and contractors from any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising from your violation of these Terms or your use of the Platform.

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11. Termination

  • Lumira reserves the right to terminate or suspend your account and access to the Platform at its sole discretion, without notice, if you violate these Terms or engage in any activity that may harm the Platform or its users.

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12. Governing Law

  • These Terms are governed by and construed in accordance with the laws of the United States. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts in the United States.

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13. Changes to Terms

  • Lumira reserves the right to modify or update these Terms at any time. When changes are made, the updated Terms will be posted on this page with a revised "Effective Date." Your continued use of the Platform after such changes constitutes your acceptance of the new Terms.

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